Refund Policy for Shutterpack

Effective Date: 11-05-2025

At Shutterpack, we strive to provide high-quality digital products to our users. As our products are digital and delivered instantly, we maintain a transparent and fair refund policy as outlined below.

1. No Refunds for Digital Downloads

Due to the nature of digital content, all purchases of downloadable products (e.g., images, vectors, templates, etc.) are final and non-refundable once the download is complete.

2. Subscription Refunds

• We offer monthly and annual subscription plans.
• You may request a refund only in the following circumstances:
• Accidental duplicate payment
• Technical issue on our platform that prevented product access (with evidence)
• Unauthorized transaction (subject to verification)
• Refund requests must be submitted within 3 days of the original purchase date. After that period, refunds will not be granted.

3. Eligibility Criteria

To qualify for a refund, the following conditions must be met:

• You must contact us via email at shutterpackofficial@gmail.com within the applicable period.
• Your request must include your order ID, account email, and a detailed reason for the refund.
• If the refund is approved, it may take 5–10 business days for the amount to appear in your bank account or card statement.

4. Chargebacks

Initiating a chargeback without contacting our support team first may result in the suspension or termination of your account and the loss of access to all previously purchased content.

5. Contact for Refund Requests

• 📧 shutterpackofficial@gmail.com
• 📞 01842032292

6. Policy Changes

We reserve the right to modify this refund policy at any time. Changes will be posted on this page, and continued use of our service means you accept those changes.

Last Updated: 11-05-2025